Shipping Policy

Processing Time
Orders are typically processed within 2 to 5 business days, as many items are handmade to order.
 

Shipping Time
Once shipped, delivery times vary depending on your location and shipping method selected at checkout.
 

Shipping
Rates Shipping costs are calculated at checkout based on your order size and destination.
 

Order Tracking
Once your order ships, you will receive a confirmation email with tracking information, where available.
 

Lost or Delayed Packages
Pastel Whimsy is not responsible for delays caused by shipping carriers. If your package is significantly delayed or appears lost, please contact us at pastelwhimsyco@gmail.com and we will help track it down.
 

International Shipping
If we offer international shipping, please note that customs fees, taxes, or import duties may apply and are the responsibility of the buyer.
 

Questions?
Email us at pastelwhimsyco@gmail.com for any shipping-related questions.